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Field Service Engineer
Job ID:  2009-8783 # Positions:  1
Location:  UK-Motherwell Experience (Years):  ..
Posted Date:  10/29/2009 Category:  Aftermarket - Field Service

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    Overview:

    The field based engineer is responsible for delivering maintenance and breakdowns response to a designated area. Plays a key role in making sure we deliver a first class service to our customers, making sure machines are fixed on time, first time, right. Also making sure we deliver an effective service within the guidelines of health & safety.



    Responsibilities:

     

     Main Responsibilities (key tasks)

    *Maintain machines as per manufacturers recommendations

    *Attend breakdowns as required.

    *Complete paperwork as required

    *Manage area effecticly and effieceintly

     

    . Performance Measure

    * Services issued completed on time/within guidelines

    * Attends breakdowns as requested and controllers report a positive flexible attitude.

    * Paperwork returned within 48 hours of work carried out.

    * Positive customer reaction.

    * Good Utilisation.



    Qualifications:

       

     Qualifications

    * City & Guilds or equivalent

    * Apprentice trained

    * Proven experience on construction equipment

     

     

     Skills & Knowledge 

    * Clear understanding of mechanical/hydraulic/electrical systems.

    * Technical ability - basic electric knowledge/skills.

    * Effective communicator

    * Be logical in approach to diagnostic tasks.

    * Honest, reliable, trustworthy, good time keeper.

     

     Experience

    * 5 years within construction plant industry

    * Apprentice trained.

    * Proven track record in mechanical/electrical/hydraulic repairs.

    * Technical knowledge.

     

     

    The field service engineer must be flexible and promote and enhance the company's image. Be and effective communicator and keep controllers and customer updated of job progress. Be aware of, and adhere to , health and safety instructions/policy's.




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